Category Archives: Uncategorized

The conflict of mental models: The key to organizational transformation

One of the most important reasons why organizational transformations fail is the existence of a conflict between what the organization wants to do and who it really is. This conflict can be understood by means of the notion of mental model, which corresponds to the way the organization sees its environment and itself. With this perspective, transformation is about changing the organization’s individual and collective mental models. While this is difficult in itself, it is even more so when the current model, which must evolve, is perceived as valid, because this leads to a conflict between the existing and the desired model. Surfacing this conflict and explicitly addressing it is the key to successful organizational transformation.

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Managers: You’ve got more power than you think

We live in an age which idealizes managers, yet never have these managers felt so powerless. Whatever their level in the hierarchy, they are confronted with increasing pressure in terms of control, reporting, senseless procedures, all resulting in a loss of autonomy which is immensely frustrating. As one of them was telling me recently “I have a superb company car, a personal assistant, a huge office in a very nice location in a great city, I am paid handsomely, feeling like Zeus on the tope of the Olympus, and yet when I want to buy a copier I need to ask the head office, and it’s not getting better. I am losing autonomy as time passes. All I’m doing more and more is filling Excel sheets.”

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My New Forbes Piece: The Cargo Cult of Digital Transformation

My latest post on Forbes, written with Milo Jones, is a reflection on difficulty of transformation by incumbent companies in the face of digital disruption. It’s available here.

My article on the Peter Drucker Forum blog: “The 5 principles on which we can create an entrepreneurial society”

I have just published an article on the Global Peter Drucker Forum‘s blog, at  which I will be a panel member, titled: “The 5 principles on which we can create an entrepreneurial society”. It can be accessed here.

The Forum’s program is available here.