Tag Archives: Strategic surprise

Responding to the Coronavirus Crisis: Three Courses of Action for a CEO

[Version française ici]

In these times of coronavirus epidemic, I have the opportunity to talk to people from very different backgrounds (emergency doctors, researchers, self-employed people, entrepreneurs, retirees, business leaders, etc.) to understand how they “live” the current crisis both personally and professionally. From these discussions, I can draw three courses of action that a CEO can usefully adopt in the face of the extreme and unprecedented situation we are experiencing. Continue reading

The Four Things that the Coronavirus Reminds Us About Decision Making in Uncertainty

The unexpected emergence of the coronavirus and its uncertain consequences remind us of four things that we should have known, or that we knew but did not apply about the environment in which we live: the unpredictability of the future, the difference between risk and uncertainty, the non-linearity of the evolution of the world, and the social construction of surprises.

Continue reading

My new Forbes piece: Without An Opinion, You’re Just Another Person With Data

My new Forbes piece, written with Milo Jones, is a take on W. Edwards Deming’s words: “Without data you’re just a person with an opinion.” In fact, in a big data world, it might just be the opposite: without an opinion, you’re just a person with data and you are in trouble. Read it here.